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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amy’s Jewelry Box

November 15, 2023

5  out of  5 rating by Amy’s Jewelry Box
"Had a really great experience after I was shut down by my old insurance company and found some harsh realities about the insurance world… Joy was a true joy to work with, and fixed me right up both with my car and my renters insurance. So happy I made the switch"

Javier Cabeza

November 9, 2023

5  out of  5 rating by Javier Cabeza
"Huge kudos to the agency for having Curtis Gardiner in their ranks. He guided us through probably the smoothest insurance transition of our lives. We switched both auto and homeowners in one go with his help. Communication was professional and to the point. Every and all questions were answered in a timely manner. Highly recommend talking to Curtis to see if he can help you with the right balance of cost and peace of mind."
Profile photo of Kristin Fontenot

Kristin Fontenot

October 30, 2023

5  out of  5 rating by Kristin Fontenot
"I wish there were 10 stars to give to rate my experience with Wayne Cottrell's team after a water leak on the 3rd floor destroyed an upstairs bathroom, bonus room below, and pantry below that. I sent a picture of the damage to Wayne and in minutes he called me with instructions on how to deal with it. I called his office, and Katy walked me through how to process the claim. Within hours, Restore Pro was pulling out the wet ceiling and insulation and setting up fans and dehumidifiers. Before they left, our adjuster from State Farm (David) had reached out to make sure I knew what to do next. I uploaded pictures to the claim in the app to document all the damage. By the end of the following week I HAD A CHECK IN HAND to start the rebuilding process. Within 6 weeks I had a brand new bathroom, totally restored bonus room and repainted pantry. I can't believe it was that easy! Everyone along the way was kind and caring, it truly was a fabulous experience! Thank you Wayne and Team!"

Julia Miller

October 26, 2023

5  out of  5 rating by Julia Miller
"Great experience with Curtis Gardiner, as a recent newcomer to the area he made sure to make this whole process of obtaining insurance so smooth. He has been reliable and so professional. Thank you again for all of your help."


October 23, 2023

5  out of  5 rating by ijustcabrina
"I worked with Joy and had a very pleasant experience. She was friendly, professional and helpful. Joy made switching my policy from another state very easy."

Rich Boettcher

October 2, 2023

5  out of  5 rating by Rich Boettcher
"Great experience with switching my insurance from California to North Carolina. Brandie was the best--efficient, positive and easy to work with! We have a BUNCH of vehicles, an umbrella policy, a home policy and a home rental policy all under three different agents in three states and she was able to work through the process and get everything combined under the one agency. I would highly recommend Wayne's office, specifically Brandie!"

Shane Painter

September 28, 2023

5  out of  5 rating by Shane Painter
"This is my second stint with this agency, and the service is still top-notch. I recently worked with Joy N. on my insurance needs. She responded quickly and made the process very simple. Joy answered my questions and gave me the options that made the most sense. I recommend Joy and this agency for getting all of your insurance needs."

nancy williams

September 26, 2023

5  out of  5 rating by nancy williams
"Brandie has been wonderful with getting us set up with our policy with State Farm!! She has answered all.of our questions and gotten back to us of she was not sure of the answer for the question asked. She goes above and beyond the scope to help and stays in touch should things change for the good or not so good. If there is a way to help the client rest assured she will look into things to make things better. Thank you so much Brandie we are very happy with your service and our experience with State Farm!! Nancy & Edward Williams"

Alicia Pearce

September 25, 2023

5  out of  5 rating by Alicia Pearce
"Wanted to share about an excellent experience I had while working with Brandie Stallings on securing insurance for my small business. She was thorough, considerate of the unique aspects of my business and returned my quote in a timely manner. If you’re looking for a friendly, professional agent to work with, give Brandie a shout. Highly recommend!!!"

Faye Onley

September 24, 2023

5  out of  5 rating by Faye Onley
"State Farm has handled my insurance needs since 1978. During that time I have worked with three different agents until recently when I moved all my accounts to this agency. Brandie Stallings has given me more personal attention and answered all my questions better than all the others by far! I highly recommend this agency if you're interested in efficient, knowledgeable service."

Samantha Jump

September 23, 2023

5  out of  5 rating by Samantha Jump
"Brandie’s customer service was outstanding. We also kept the exact same coverage from the previous company and added rental car. We cut our 6 month premium in half! We should have switched sooner."


September 22, 2023

5  out of  5 rating by Denna
"Curtis was born for this job. He explained everything so I could understand what I was getting. Definitely going to recommend him to everyone"


September 8, 2023

5  out of  5 rating by Mohammed515
"Worked with Curtis Gardiner to get a new auto and home policy. Process was super smooth and Curt was very responsive both via phone and email. Never felt like I was left hanging or not knowing what to do."

Debbie Shelton

September 7, 2023

5  out of  5 rating by Debbie Shelton
"We have truly enjoyed working with Curtis! He has been pleasant and also efficient in adding our auto loan insurance as well as our home owners insurance! We looking forward to continue working with him in the future."


September 7, 2023

5  out of  5 rating by Kim
"Both Jeremy and myself worked with Curtis - he was very professional, friendly and very patient with all the changes that we needed to make. Would highly recommend Curtis and the Wayne Cottrell Agency."

Laura Kedzierzawski

September 1, 2023

5  out of  5 rating by Laura Kedzierzawski
"I could not be more happy with the service we receive from Wayne Cottrell - State Farm Insurance. Every person I have ever worked with has been friendly and very quick to reply."

Chris Lagaly

August 31, 2023

5  out of  5 rating by Chris Lagaly
"A really good insurance office. Their front desk person Hayley is very friendly and helped me decide to go with State Farm for my insurance."

Mary Sklodowski

August 7, 2023

5  out of  5 rating by Mary Sklodowski
"Curtis is my Agent, it's been a long time since I have received such good care. My last insurance company really lost my business due to non communication and rapid price increases. This time I have an agency and agent that is always there. I can walk in and get any question answered, keeps me updated in any changes and my recent claim was handled quickly and professionally."

Susan Stephens

August 3, 2023

5  out of  5 rating by Susan Stephens
"Wayne and his office staff ALWAYS take care of anything I need…even if it’s a crunch-time request! Great customer service always!!"

Amber Adkins

August 3, 2023

5  out of  5 rating by Amber Adkins
"Very prompt replies to my refund check inquiry. Always available to answer any questions sans holiday weekends of course"

Aiyanna Parker

August 2, 2023

5  out of  5 rating by Aiyanna Parker
"Curtis was very helpful! He got me a quote quickly and I was insured within one day!!"

Jeff Handschumacher OD

August 2, 2023

5  out of  5 rating by Jeff Handschumacher OD
"Great staff, awesome agent! I highly recommend using Wayne as your insurance agent!"

Melanie Baiardo

July 27, 2023

5  out of  5 rating by Melanie Baiardo
"Our family has always used State Farm but not all agents and agencies are equal. We switched from our old State Farm agency when they almost cost us the purchase of our new home. Curt with Wayne Cottrell stepped in and saved the day for us! Thanks Curt and Wayne!"

Sweet Reesie & Family

July 21, 2023

5  out of  5 rating by Sweet Reesie & Family
"Curtis was incredibly welcoming and helpful. I would definitely recommend State Farm Insurance."

David Jefferson

July 20, 2023

5  out of  5 rating by David Jefferson
"It was great. Simple and easy"