Wayne Cottrell

"Mary Lou Bragg helped us switch all of our insurance accounts to State Farm. She made the whole process so easy, went over everything with us, answered all of our questions, and saved us a lot of money! Great customer service you don’t find very often these days. Customers for life now."

"My experience with the Wayne Cottrell has been phenomenal. That is all owed to Azira. I’ve had nothing but professional, yet comfortable and compassionate experiences while being assisted by Azira. She is the perfect example of where customer service and true hospitality meet. It’s a pleasure to call State Farm knowing that the team member is working for your best interest. I look forward to continue with State Farm because of my local agent office. Azira is a gem to the Wayne Cottrell team."

"Deanna helped me switch my policy over from Geico to State Farm. Throughout the process, she was very friendly and professional, and most importantly she was very transparent with every part of the process. She helped me to find a policy that fit all of my needs while even saving me money in the process. I would highly recommend contacting this office for your insurance needs, as everyone I spoke to was friendly and professional and genuinely invested in helping me to the best of their abilities."

"We usually review all our insurance towards the end of the year and this year was no exception. We usually get three independent quotes from reputed insurance companies and State Farm was one of them. Deanna gave us a very good quote which was better than our current insurance Co., It took nearly a month to make a final decision but Deanna was very responsive with every option we explored to get us the best deal. However, our existing insurance company made us a counter offer we could not ignore as it was the lowest which SF could not match but we greatly appreciate the customer service provided by Deanna and Wayne Cottrell agency. We will reconsider this if something changes in the coming year."

"I was with USAA for almost 20 years but switched to State Farm for the customer service. I have had to work with Wayne and his office on a few issues over the years now and I am so glad I made this choice. I like working with professionals like Joy who go above and beyond to help me out. Customer Service is always the most important and that is what I find here. I have all of my insurance needs met with Wayne and his team."

"I am one who seldom leaves google reviews however I felt this was worth the mention. My landlord has been asking me to find renters insurance for a few months. I called around to a few places and some never even got back with me over 2 weeks. Deanna followed up with me the same day within minutes and I was able to get on the phone with her within a couple hours or less. I then had a policy done and setup within minutes. They also were able to quote me auto. It was not a long drawn out process. I also did not feel haggled. It felt friendly and professional at the same time. I was able to get my policy written and receive all the info I needed to be squared away. State Farm has the best rates I have ever seen. If you are in the market for insurance give them a call and ask for Deanna. She will get you taken care of effectively and efficiently without the hassle."

"I have been a customer of this office since 2014 I believe and have been happy with them ever since! I started with coverage for my motorcyle but just last year, Wayne and Mary helped me with my life insurance policy I was required to have prior to closing on my commercial real estate hotel business. Originally I was going to use AAA but Wayne had better rates plus their underwriting team is more proactive. I really appreciate them being responsive and getting my blood work expedited during the pandemic and making the process effortless as I only had a limited time to get this done in order to close. Again this year, Mary worked her magic and secured a great homeowners policy for me. I really appreciate your help and the help of this whole office throughout the years and will be in touch soon to bundle all of my policies for the best deal possible! I definitely recommend using this office if looking for any insurance, the team is very knowledgeable but I would ask for Mary to get the best service :) Thanks, Sagar"