State Farm® Insurance Agent Wayne Cottrell

"Brandie helped our family so much in not only coverage for our vehicles but she walked me through step by step when I was adding my child to my policy as a new driver. She is so knowledgeable, professional, and responsive to my questions and she really cared. I wish we’d found her years ago for our State-farm coverage. Thanks, Brandie!"

"The service I received from State Farm over the years have been excellent. If I have questions about any particular thing, I can always call and someone has an answer for me. I have home owners insurance and car insurance with State Farm."

"Brandie is the best! I would totally recommend her for all your insurance needs. She always has very prompt responses, and is very knowledgeable. Super friendly!"

"I usually work with Brandie, and found her responsive, supportive and customer focused. I connect with her on phone and email. I am happy to work with her and would love to continue to work with her."

"Kristy Strickland has by far been the best agent to help with our life insurance and home insurance needs! Very knowledgeable and willing to answer any questions! Highly recommended"

"Taylor was so kind and very helpful, made everything so much easier!"

"I can’t say enough great things about working with Kristy. From the very beginning, she has been incredibly knowledgeable, responsive, and genuinely invested in helping me find the right coverage for my needs. She took the time to explain all of my options clearly, answered every question with patience, and made the entire process smooth and stress-free. What really sets Kristy apart is her personal touch—she truly cares about her clients and goes above and beyond to make sure they feel confident and protected. I always feel like I’m in good hands with her, and that kind of trust is invaluable when it comes to something as important as insurance. If you’re looking for someone who is professional, caring, and committed to getting you the best possible service, I highly recommend Kristy!"

"Wayne Cottrell's State Farm office runs like a well-oiled machine. Anytime I have a question or an issue, the office staff is super friendly and ready to assist. Joy Newcombe was extremely helpful when I needed to get a policy updated recently. Top notch customer service at its finest!"

"Thanks to Brandie Stallings! We appreciate your patience and your help."

"State Farm is awesome! Curtis Gardner made the bundling of home and auto seamless and stress free. I would highly recommend State Farm😊"

"I’ve had State Farm for a few years now, and these guys are definitely the most responsive and helpful! Joy especially! Not only is she super happy to help, but is always a pleasure to chat with."

"I had an absolutely incredible experience working with the agency. I couldn’t be happier with the results. I highly recommend them to anyone seeking insurance solutions!"

"The employees at Wayne Cottrell State Farm are amazing! I actually had Progressive insurance for a while but switched back after not liking the very impersonal approach. I am so happy that with Statefarm I always get a live person on the phone right away and don’t have to select a lot of automated prompts to get me to someone. I had an accident backing into someone and Statefarm made the situation entirely stress free. I do not want to think what it would have been like dealing with it through a different insurance company."

"Debra is a pleasure to work with."

"The customer service has been amazing and I appreciate that I’m always able to connect with a live person"

"Great office!"

"This is an amazing office and working with Deb was such a great experience! Highly recommend!!"

"First of all … like a good agent Azira Taylor was there. She is my agent and super awesome at what she does. She’s has been accommodating, patient and persistent in assisting me . Ms Taylor went above and beyond as per usual in all my insurance needs. at this point she is family ! And will be treated as such . Thank you my State Farm lady / agent / sister ."

"This office is amazing. They really care about their customers and are amazingly responsive. I recently worked with Deb Shockley on an issue and she was easy and fun to work with. Definitely choose Wayne Cottrell State Farm!"

"I highly recommend Debra Shockley. When answering our insurance questions she was professional, thoughtful, and thorough."

"This State Farm Office is terrific! I recently worked with Deb and she was super responsive to my concerns and addressed my questions quickly. Highly recommend this office to anyone who values being able to actually talk to an agent who really cares."

"I have been with Wayne Carrol State Farm office for 30 years. Over that time I never had any problems that they were not willing and able to resolve quickly. Haven’t had many problems with State Farm as a whole as a customer of over 41 years. The Wayne Carrol office has been and still is a reliable and comforting partner for me thru the years. They help me with all my auto and home insurance and reaches out for any changes to my policies. When the office changes, the quality of service remains high. Highly recommend this office."

"I can’t thank Joy and Debra enough for their incredible support and dedication. We found ourselves in a bind when our previous insurance dropped us unexpectedly, and they stepped in to save the day! Despite the last-minute urgency, they worked swiftly to get us a new quote that not only met our needs but also offered the best deal possible. Beyond their quick turnaround, they go above and beyond by regularly checking in and sending reminders about important notifications, which is a huge help in case we overlook anything. Their professionalism and commitment to making the process easy and stress-free make them truly exceptional. Highly recommend Joy and Debra!!"

"Super friendly and personable staff! Brandie explained our policies, and any questions we had so we could easily understand. Love our new State Farm Agency!"

"The staff of Wayne Cottrell- State Farm Insurance Agency are very professional & helpful in meeting the needs for you and your family. Whether it's car, life or renters insurance they will assist you to receive all & what's best for you & your families need. I'm a continual customer, dating back to 2014 & they have always been of a great assistance to me. Mrs. Brandi & Mrs. Azira are such beautiful souls & a pleasure to work with. We have more than a agent/ client provider relationship, I embrace the bond we have formed. 🙌🏾🎯♥️🙏🏾🫂"