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State Farm® Insurance Agent

Wayne Cottrell

4.9 out of 5 (154 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Laura Privette

August 10, 2022

5  out of  5
"Mary Lou Bragg helped us switch all of our insurance accounts to State Farm. She made the whole process so easy, went over everything with us, answered all of our questions, and saved us a lot of money! Great customer service you don’t find very often these days. Customers for life now."
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darius anderson

July 21, 2022

5  out of  5
"My experience with the Wayne Cottrell has been phenomenal. That is all owed to Azira. I’ve had nothing but professional, yet comfortable and compassionate experiences while being assisted by Azira. She is the perfect example of where customer service and true hospitality meet. It’s a pleasure to call State Farm knowing that the team member is working for your best interest. I look forward to continue with State Farm because of my local agent office. Azira is a gem to the Wayne Cottrell team."
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Elizabeth Hamias

July 17, 2022

5  out of  5
"Best State Farm experience! Happy I switched to them! They are on the ball and look out for you!"
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Rebecca Garber

July 12, 2022

5  out of  5
"Joy is a delight to work with. So helpful and quick to respond. Really enjoy working with her for my home and auto."
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Peter Gitto

June 16, 2022

5  out of  5
"He is the best and takes care of every insurance need!"
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P Hellmann

April 29, 2022

5  out of  5
"Just spoke with Joy Newcombe regarding my renters insurance. Awesome as always. Responded immediately with an email of my policy and one to my rental office. Pleasant and professional. Thanks!"
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Gerard Wissing Jr

March 15, 2022

5  out of  5
"Joy has been very helpful. I recently moved from FL. My FL agent is/was terrible. Joy has been very helpful coordinating and setting up my new policies."
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Steadman Wilson

March 5, 2022

5  out of  5
"Deanna helped me switch my policy over from Geico to State Farm. Throughout the process, she was very friendly and professional, and most importantly she was very transparent with every part of the process. She helped me to find a policy that fit all of my needs while even saving me money in the process. I would highly recommend contacting this office for your insurance needs, as everyone I spoke to was friendly and professional and genuinely invested in helping me to the best of their abilities."
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Sanne B

February 10, 2022

5  out of  5
"Joy was great. She was fast, honest and very customer focused."
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Martha Wicker

February 1, 2022

5  out of  5
"Joy Newcombe provided wonderful assistance with questions I had about my jewelry policy. She responded to my emails very promptly and with great information."
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Marco H

January 30, 2022

5  out of  5
"Costumer service is great! Very professional and in tune with their work. I’ve had a great experience with Lisa Loyd most of all. She is very helpful and quick to get everything situated, fantastic job!"
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Kirsty Roberts

January 12, 2022

5  out of  5
"I want to thank Mary L Bragg for being so kind and quick to respond. I needed quotes for home and auto and had what I needed the same day! Her professionalism was impressive! Thank you so much! I look forward to working with you!"
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Stephen Bowman

January 10, 2022

4  out of  5
"We got insurance quotes from Joy Newcombe at the end of last year and ended up going with State Farm. Joy was super responsive and answered all our questions in very short order. She was pleasant and helpful and made the experience easy and pain-free."
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Rama Chandran

December 31, 2021

4  out of  5
"We usually review all our insurance towards the end of the year and this year was no exception. We usually get three independent quotes from reputed insurance companies and State Farm was one of them. Deanna gave us a very good quote which was better than our current insurance Co., It took nearly a month to make a final decision but Deanna was very responsive with every option we explored to get us the best deal. However, our existing insurance company made us a counter offer we could not ignore as it was the lowest which SF could not match but we greatly appreciate the customer service provided by Deanna and Wayne Cottrell agency. We will reconsider this if something changes in the coming year."
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Sean Shea

December 23, 2021

5  out of  5
"I was with USAA for almost 20 years but switched to State Farm for the customer service. I have had to work with Wayne and his office on a few issues over the years now and I am so glad I made this choice. I like working with professionals like Joy who go above and beyond to help me out. Customer Service is always the most important and that is what I find here. I have all of my insurance needs met with Wayne and his team."
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Wesley Stone

September 20, 2021

5  out of  5
"The man, the myth, the legend."
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Teresa Vernon

September 20, 2021

5  out of  5
"Denena was so nice and helped me figure out my policy to work for me in canceling the one I had . Very nice and professional. Thank you Denena. 👍 Happy customer."
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Nguyen Hai Dang

September 14, 2021

5  out of  5
"It is very nice to talk to Ms. Deanna. She is super helpful. Good service. Im so glad that we change to this agent."
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Allens Repairs

September 10, 2021

5  out of  5
"Deanna was great and was able to get us an awesome quote for renters insurance! So glad that they were able to give us the best one yet, after weeks of searching! Thanks again Deanna!"
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Philip Carter

September 3, 2021

5  out of  5
"The only place a Nerd should go for insurance. Wayne and his team are great to work with on our Nerdy needs!"
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Benjamin Carr (DestinyDriven)

August 20, 2021

5  out of  5
"I am one who seldom leaves google reviews however I felt this was worth the mention. My landlord has been asking me to find renters insurance for a few months. I called around to a few places and some never even got back with me over 2 weeks. Deanna followed up with me the same day within minutes and I was able to get on the phone with her within a couple hours or less. I then had a policy done and setup within minutes. They also were able to quote me auto. It was not a long drawn out process. I also did not feel haggled. It felt friendly and professional at the same time. I was able to get my policy written and receive all the info I needed to be squared away. State Farm has the best rates I have ever seen. If you are in the market for insurance give them a call and ask for Deanna. She will get you taken care of effectively and efficiently without the hassle."
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Julie Harris

July 28, 2021

5  out of  5
"I went through Mary Lou. She was amazing and very helpful when deciding which coverage I needed to go with for our vehicles and renters insurance. I highly recommend her as your agent and this State Farm location. I will recommend them to everyone I can."
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S Patel2424 (SPatel2424)

July 27, 2021

5  out of  5
"I have been a customer of this office since 2014 I believe and have been happy with them ever since! I started with coverage for my motorcyle but just last year, Wayne and Mary helped me with my life insurance policy I was required to have prior to closing on my commercial real estate hotel business. Originally I was going to use AAA but Wayne had better rates plus their underwriting team is more proactive. I really appreciate them being responsive and getting my blood work expedited during the pandemic and making the process effortless as I only had a limited time to get this done in order to close. Again this year, Mary worked her magic and secured a great homeowners policy for me. I really appreciate your help and the help of this whole office throughout the years and will be in touch soon to bundle all of my policies for the best deal possible! I definitely recommend using this office if looking for any insurance, the team is very knowledgeable but I would ask for Mary to get the best service :) Thanks, Sagar"
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Thomas Caggiano

July 23, 2021

5  out of  5
"Mary was very helpful in getting me a renters insurance policy. She didn't try to upsell me and was happy to remove items from the policy that I didn't want. Would definitely recommend."
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Mary Ann Hudak Almasian

January 12, 2021

5  out of  5
"Toni was super knowledgeable and helpful with my questions on my pending claim. Thanks for making a tough situation much less stressful!"