State Farm® Insurance Agent Wayne Cottrell

"Joy has assisted us with several transactions over the past few months. She is very knowledgeable and has been extremely professional and helpful. She has gone above and beyond and is a pleasure to work with. Your firm is fortunate to have her in our humble opinion! Joe and Dawn Jordan"

"Azira Taylor with Wayne Cottrell State Farm Insurance deserves employee of the year!! Azira went above and beyond and what I consider to be exceptional Customer Service. We were in a bind to get a HELOC satisfied and Azira worked with me as well as our bank representative to finalize the Heloc. On an extra note this was completed on a Friday where most people would have down keyed there work load and left early for the weekend. But not Azira!! She was on a mission to resolve our dilemma and did it wholeheartedly and professionally. Thanks again Azira for all you do. You are greatly appreciated!"

"New customer wanting to procure quotes for insurance coverages. I was greeted warmly, professionally and my information taken to shop for new insurance at the initial contact. Within a few hours, all quotes and set up had taken place. Highly recommend Wayne Cottrell and State Farm. Pricing was competitive and reasonable for my insurance package. Mr. Cottrell's business was recommended to me from a friend who has done business with him for years. Glad I followed up on that referral. Thank you Curtis/Wayne for outstanding service and great quotes."

"Mary Lou Bragg helped us switch all of our insurance accounts to State Farm. She made the whole process so easy, went over everything with us, answered all of our questions, and saved us a lot of money! Great customer service you don’t find very often these days. Customers for life now."

"My experience with the Wayne Cottrell has been phenomenal. That is all owed to Azira. I’ve had nothing but professional, yet comfortable and compassionate experiences while being assisted by Azira. She is the perfect example of where customer service and true hospitality meet. It’s a pleasure to call State Farm knowing that the team member is working for your best interest. I look forward to continue with State Farm because of my local agent office. Azira is a gem to the Wayne Cottrell team."

"Deanna helped me switch my policy over from Geico to State Farm. Throughout the process, she was very friendly and professional, and most importantly she was very transparent with every part of the process. She helped me to find a policy that fit all of my needs while even saving me money in the process. I would highly recommend contacting this office for your insurance needs, as everyone I spoke to was friendly and professional and genuinely invested in helping me to the best of their abilities."

"We usually review all our insurance towards the end of the year and this year was no exception. We usually get three independent quotes from reputed insurance companies and State Farm was one of them. Deanna gave us a very good quote which was better than our current insurance Co., It took nearly a month to make a final decision but Deanna was very responsive with every option we explored to get us the best deal. However, our existing insurance company made us a counter offer we could not ignore as it was the lowest which SF could not match but we greatly appreciate the customer service provided by Deanna and Wayne Cottrell agency. We will reconsider this if something changes in the coming year."

"I was with USAA for almost 20 years but switched to State Farm for the customer service. I have had to work with Wayne and his office on a few issues over the years now and I am so glad I made this choice. I like working with professionals like Joy who go above and beyond to help me out. Customer Service is always the most important and that is what I find here. I have all of my insurance needs met with Wayne and his team."