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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

N Oggs

May 19, 2023

5  out of  5 rating by N Oggs
"I can’t lie, honestly I’m lazy, and I don’t like taking time to write reviews, but I really have to take a moment to shout out Wayne Cottrell State Farm, with a specific thank you to Ms. Azira Taylor! She is the kindest agent that have ever spoken with for any company whatsoever! Her diligence is amazing, she will always do what’s best for you. She feels more like a friend or close family member… Ms. Azira goes out of her way to make sure that your needs are met and she advocates for you like all insurance agents should. I think that when you insure your belongings and you decide to go with a company, you don’t realize exactly how important it is to be able to speak to a familiar voice that will walk with you throughout your entire process. I would suggest that anyone who is looking, give them a chance. I believe that she has set a standard for what an insurance agent should be… If she ever reads this, I would like to tell her, Thank you for all that you do !"

Deidre Williams

May 13, 2023

5  out of  5 rating by Deidre Williams
"Curt is the most attentive helpful insurance agent. He communicated throughout the entire process of developing multiple policies for me. I am delighted with the personal service that I received. I way-whoa recommend Cottrell State Farm Insurance."

Alex Engle

May 11, 2023

5  out of  5 rating by Alex Engle
"Curt was very helpful throughout the entire process and happy to answer all of my questions. Would highly recommend!"

Jai J2busi

May 10, 2023

5  out of  5 rating by Jai J2busi
"I love this particular office. I had them from 2012-2014 moved out of state for a year and came right back to the in 2015. Lisa is awesome! She is my go-to person in this office, however, I do receive adequate assistance from Azira and the rest of the bunch when Lisa is not available. Keep up the good work guys."

Carl Goode

May 3, 2023

5  out of  5 rating by Carl Goode
"Very responsive and helpful staff."

Rajesh Panicker

April 28, 2023

5  out of  5 rating by Rajesh Panicker
"It was a pleasure engaging with Curtis Gardiner for my Landlord Policy. Prompt and precise quotes timely updates and feedback, he made my entire experience extremely smooth and i am now a happy State Farm Family member."

Devin Taylor

April 28, 2023

5  out of  5 rating by Devin Taylor
"Azira was very helpful and had amazing customer service"

Lori S

April 27, 2023

5  out of  5 rating by Lori S
"Joy always answers all my questions and provides great customer service. Very happy with this office."

Annie Russ

April 22, 2023

5  out of  5 rating by Annie Russ
"I felt that Wayne helped me way beyond his means I really felt that he cared. Very knowledgeable thank you"

Kichiru Matsuyama

April 21, 2023

5  out of  5 rating by Kichiru Matsuyama
"Hayley made things incredibly easy and convenient! When I moved out of my apartment, she made sure everything was cancelled and I received my insurance refund pretty fast! Definitely recommend Hayley Phillippart!"

Gabe Guglielmo

April 11, 2023

5  out of  5 rating by Gabe Guglielmo
"I'm a first time home buyer and Curtis made me feel confident in the coverages I was getting with my homeowners insurance policy. He provided great knowledge around coverages and his answers were clear and concise. If he couldn't answer a question on the spot, he'd get back to me within minutes with an answer. I highly recommend working with Curtis for your auto and homeowners insurance needs."

Missy Hayes

March 31, 2023

5  out of  5 rating by Missy Hayes
"Great customer service! Lisa is the best!"

Bryan B

March 30, 2023

5  out of  5 rating by Bryan B
"Spoke with Curt to inquire about a new policy. Fantastic service. Explained everything in detail, very friendly and knowledgeable."

Brenda BeBe Bush

March 30, 2023

5  out of  5 rating by Brenda BeBe Bush
"I just Love this State Farm Branch. The people there are awesome !!! Everyone is friendly, professional and understanding. Also a special shout out to Lisa Lloyd who is a great agent and who has helped me through a lot of milestones with my insurance, This Branch Rocks 💕🥰👏🏽"

Junie Conner

March 30, 2023

5  out of  5 rating by Junie Conner
"Great service. Very informative people."

Patrick Richardson

March 25, 2023

5  out of  5 rating by Patrick Richardson
"Wayne and his staff are always so helpful and polite and on top of things! I highly recommend these guys and have been doing business with them for years!"

Bhavesh Puri

March 17, 2023

5  out of  5 rating by Bhavesh Puri
"Our agent Curtis Gardiner, had excellent knowledge and really streamlined the whole policy buying experience. Everything was very fast and whole application was done within 30 minutes.. highly recommend.. A++"

charlene williams

February 15, 2023

5  out of  5 rating by charlene williams
"The insurance representative that I worked with, Curtis Gardiner was knowledgeable, professional and personable. He was very helpful in guiding me through the insurance process to select the best plan for my auto and homeowners' insurance policies."

Chris King

January 31, 2023

5  out of  5 rating by Chris King
"Great working with this office. Never had any problems with State Farm Insurance and the staff at this location is professional and knowledgeable. Agent Lisa Lloyd has always been super helpful and responds quickly to inquiries or issues."

Bob Iannelli

January 24, 2023

5  out of  5 rating by Bob Iannelli
"Excellent - excellent - excellent. Proactive customer service especially Mary in the Henderson NC office. Always a pleasure speaking with the team who aim to please."

Timo Prange

December 29, 2022

5  out of  5 rating by Timo Prange
"Excellent customer service, especially the office manager Joy is fantastic: incredibly helpful, knowledgeable and very responsive."

Phillip Liles

November 15, 2022

5  out of  5 rating by Phillip Liles
"Courteous and helpful tho I was not at my best. Thanks for the help"

Penny Alston-Hunter

November 8, 2022

5  out of  5 rating by Penny Alston-Hunter
"Excellent customer service! They always provide timely and efficient responses!"


October 27, 2022

5  out of  5 rating by Keith
"Everyone at the office is professional, they get the job done, always very helpful!"

Joseph Jordan

October 26, 2022

5  out of  5 rating by Joseph Jordan
"Joy has assisted us with several transactions over the past few months. She is very knowledgeable and has been extremely professional and helpful. She has gone above and beyond and is a pleasure to work with. Your firm is fortunate to have her in our humble opinion! Joe and Dawn Jordan"