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State Farm® Insurance Agent Wayne Cottrell

Rating: 4.9 stars out of 5 (161 reviews)

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What our customers say about us...

Chris King

January 31, 2023

5  out of  5
"Great working with this office. Never had any problems with State Farm Insurance and the staff at this location is professional and knowledgeable. Agent Lisa Lloyd has always been super helpful and responds quickly to inquiries or issues."

Bob Iannelli

January 24, 2023

5  out of  5
"Excellent - excellent - excellent. Proactive customer service especially Mary in the Henderson NC office. Always a pleasure speaking with the team who aim to please."

Timo Prange

December 29, 2022

5  out of  5
"Excellent customer service, especially the office manager Joy is fantastic: incredibly helpful, knowledgeable and very responsive."

Phillip Liles

November 15, 2022

5  out of  5
"Courteous and helpful tho I was not at my best. Thanks for the help"

Penny Alston-Hunter

November 8, 2022

5  out of  5
"Excellent customer service! They always provide timely and efficient responses!"


October 27, 2022

5  out of  5
"Everyone at the office is professional, they get the job done, always very helpful!"

Joseph Jordan

October 26, 2022

5  out of  5
"Joy has assisted us with several transactions over the past few months. She is very knowledgeable and has been extremely professional and helpful. She has gone above and beyond and is a pleasure to work with. Your firm is fortunate to have her in our humble opinion! Joe and Dawn Jordan"

Noor Bharde

October 23, 2022

5  out of  5
"I have been going to Wayne Cottrell's office for about 3 years now. The whole team has been very helpful. Recently, Joy Newcombe helped me with a Home Insurance quote. She provided Excellent service and provided great follow up. Keep up the good work."

Tony Murray

September 9, 2022

5  out of  5
"Azira Taylor with Wayne Cottrell State Farm Insurance deserves employee of the year!! Azira went above and beyond and what I consider to be exceptional Customer Service. We were in a bind to get a HELOC satisfied and Azira worked with me as well as our bank representative to finalize the Heloc. On an extra note this was completed on a Friday where most people would have down keyed there work load and left early for the weekend. But not Azira!! She was on a mission to resolve our dilemma and did it wholeheartedly and professionally. Thanks again Azira for all you do. You are greatly appreciated!"

Kim Lewanowicz

September 9, 2022

5  out of  5
"New customer wanting to procure quotes for insurance coverages. I was greeted warmly, professionally and my information taken to shop for new insurance at the initial contact. Within a few hours, all quotes and set up had taken place. Highly recommend Wayne Cottrell and State Farm. Pricing was competitive and reasonable for my insurance package. Mr. Cottrell's business was recommended to me from a friend who has done business with him for years. Glad I followed up on that referral. Thank you Curtis/Wayne for outstanding service and great quotes."

Laura Privette

August 10, 2022

5  out of  5
"Mary Lou Bragg helped us switch all of our insurance accounts to State Farm. She made the whole process so easy, went over everything with us, answered all of our questions, and saved us a lot of money! Great customer service you don’t find very often these days. Customers for life now."

darius anderson

July 21, 2022

5  out of  5
"My experience with the Wayne Cottrell has been phenomenal. That is all owed to Azira. I’ve had nothing but professional, yet comfortable and compassionate experiences while being assisted by Azira. She is the perfect example of where customer service and true hospitality meet. It’s a pleasure to call State Farm knowing that the team member is working for your best interest. I look forward to continue with State Farm because of my local agent office. Azira is a gem to the Wayne Cottrell team."

Elizabeth Hamias

July 17, 2022

5  out of  5
"Best State Farm experience! Happy I switched to them! They are on the ball and look out for you!"

Rebecca Garber

July 12, 2022

5  out of  5
"Joy is a delight to work with. So helpful and quick to respond. Really enjoy working with her for my home and auto."

Peter Gitto

June 16, 2022

5  out of  5
"He is the best and takes care of every insurance need!"

P Hellmann

April 29, 2022

5  out of  5
"Just spoke with Joy Newcombe regarding my renters insurance. Awesome as always. Responded immediately with an email of my policy and one to my rental office. Pleasant and professional. Thanks!"

Gerard Wissing Jr

March 15, 2022

5  out of  5
"Joy has been very helpful. I recently moved from FL. My FL agent is/was terrible. Joy has been very helpful coordinating and setting up my new policies."

Steadman Wilson

March 5, 2022

5  out of  5
"Deanna helped me switch my policy over from Geico to State Farm. Throughout the process, she was very friendly and professional, and most importantly she was very transparent with every part of the process. She helped me to find a policy that fit all of my needs while even saving me money in the process. I would highly recommend contacting this office for your insurance needs, as everyone I spoke to was friendly and professional and genuinely invested in helping me to the best of their abilities."

Sanne B

February 10, 2022

5  out of  5
"Joy was great. She was fast, honest and very customer focused."

Marco H

January 30, 2022

5  out of  5
"Costumer service is great! Very professional and in tune with their work. I’ve had a great experience with Lisa Loyd most of all. She is very helpful and quick to get everything situated, fantastic job!"

Kirsty R English

January 12, 2022

5  out of  5
"I want to thank Mary L Bragg for being so kind and quick to respond. I needed quotes for home and auto and had what I needed the same day! Her professionalism was impressive! Thank you so much! I look forward to working with you!"

Stephen Bowman

January 10, 2022

4  out of  5
"We got insurance quotes from Joy Newcombe at the end of last year and ended up going with State Farm. Joy was super responsive and answered all our questions in very short order. She was pleasant and helpful and made the experience easy and pain-free."

Rama Chandran

December 31, 2021

4  out of  5
"We usually review all our insurance towards the end of the year and this year was no exception. We usually get three independent quotes from reputed insurance companies and State Farm was one of them. Deanna gave us a very good quote which was better than our current insurance Co., It took nearly a month to make a final decision but Deanna was very responsive with every option we explored to get us the best deal. However, our existing insurance company made us a counter offer we could not ignore as it was the lowest which SF could not match but we greatly appreciate the customer service provided by Deanna and Wayne Cottrell agency. We will reconsider this if something changes in the coming year."

Sean Shea

December 23, 2021

5  out of  5
"I was with USAA for almost 20 years but switched to State Farm for the customer service. I have had to work with Wayne and his office on a few issues over the years now and I am so glad I made this choice. I like working with professionals like Joy who go above and beyond to help me out. Customer Service is always the most important and that is what I find here. I have all of my insurance needs met with Wayne and his team."

Wesley Stone

September 20, 2021

5  out of  5
"The man, the myth, the legend."