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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Wilkerson

July 24, 2024

5  out of  5 rating by Robin Wilkerson
"Curt has helped me with renters and auto insurance. He is great to work with and very knowledgeable of the process and requirements for obtaining NC driver’s license, tags, title, etc. He saved me a bunch of missteps."
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Mind Your business

July 11, 2024

5  out of  5 rating by Mind Your business
"I want EVERYONE to know that Azira Taylor made my year!!! I called this morning July 11,2024 just frustrated and tired concerning an incident with my husbands truck. We kept getting wrong information from rental car company, losing information and having to redo the reservation 3 times!! I call Wayne’s office and God Blessed is ALL with MS. TAYLOR!! She said I will call for you I will handle this for you! And I am talking to a State Farm rep as I write this!!! MS. TAYLOR TRULY HANDLED IT!!! I told her I feel like you’re my mama making everything better!!! The call was telling me it was all taken care of!!! I said to MS. TAYLOR THANK YOU MAMA as I knew she was going to help me as she promised!!! Well I have 2 mama ‘s now and @ Wayne Cotttrell MS.TAYLOR IS TRULY AN ASSET TO STATE FARM!! And WE ARE FAMILY FOR LIFE!!! If you need insurance CALL WAYNE!!! You will love him too!!!! A million THANK YOU’S!!!!! I am a real customer and STATE FARM IS THE BEST COMPANY WE HAVE EVER HAD!!!!!! Revva Black"
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Sylvia Greene

June 29, 2024

5  out of  5 rating by Sylvia Greene
"Brandy is super helpful and knowledgeable about our car and home insurance policies."
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Julio c Cuevas

June 28, 2024

5  out of  5 rating by Julio c Cuevas
"I really appreciate Lisa and Azira They’ve been helping me a lot. I really bless to have them as my agent insurance. I cannot complain. I just said wonderful things to them and say thank you for everything you do for me helping me and my situation is going on and you always there to help me and give me advice and I really appreciate everything That you do for me thank you thank you thank you"
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Tomshawn McClarain

June 26, 2024

5  out of  5 rating by Tomshawn McClarain
"Ms Taylor very nice understanding talking with me about quotes and rates things that I didn't know very knowledgeable about her job"
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Jennifer Hulsey

June 26, 2024

5  out of  5 rating by Jennifer Hulsey
"10 plus stars to Brandie for her prompt and caring service in purchasing additional car insurance at State Farm for my son. You "rock" girl!"
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Mike Bliss

June 25, 2024

5  out of  5 rating by Mike Bliss
"I have been a customer of State Farm for many years and have always been satisfied with the service. I could go out and bid for maybe something cheaper but the peace of mind I have knowing State Farm and Wayne Cottrell have my back is not worth the change. Recently I totaled my vehicle and Wayne personally made certain that I received a fair payout. You can't get that from an Emu. I am a State Farm customer for life."
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Deunta W

June 24, 2024

5  out of  5 rating by Deunta W
"Katy, Azira and Wanye are absolutely good people first and great to work with professionally. I use them for all of my insurance needs and they answer my questions thoroughly. It is hard to find good people to work with that you can trust in your time of need. Thank you for being trusted advisors and professional help when needed. May God continue to bless you all in your business."
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Tracy Perina

June 24, 2024

5  out of  5 rating by Tracy Perina
"Wayne Cottrell and staff are the best. Been with them for many years and I couldn't be more pleased. Katy & Joy are always a pleasure to work with, they’re both professional and personable! The other folks are great as well. I love that when I call I’m not just a number or a “sale” but treated as a person with individual needs. So rare to find this days. Highly recommend Wayne and his staff. Too notch!"
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Kennedy Joseph

June 19, 2024

5  out of  5 rating by Kennedy Joseph
"Wayne Cottrell State Farm is one of the better State Farms. I highly recommend them based on competency and responsiveness. Shout out to Azira for being the bomb! They're great."
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Randi Baines

June 13, 2024

5  out of  5 rating by Randi Baines
"Brandie has been incredible. This is my first time being on my own car insurance and she has made the transition so easy for me and I am very grateful for all of her help."
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Jenafur Maher-Bernard

May 29, 2024

5  out of  5 rating by Jenafur Maher-Bernard
"Azira Taylor is amazing! She is on the ball and so very helpful! It is so nice when someone makes your life easier especially when you are bogged down by paperwork doing a loan refinance. Azira Taylor answered all my questions and more and even contacted the mortgage company saving us time and money! Thank You!"
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Anthony Protano

May 25, 2024

5  out of  5 rating by Anthony Protano
"I highly recommend Wayne Cottrell - State Farm Insurance. I have been with State Farm for over 25 years and during that time I have had very good agents (and a few so so) but I must say that Curtis (Curt) Gardiner went way above working with me to review my policies. Curt is a well versed, professional and talented agent. He spent over an hour with me reviewing my polices, explaining other options and recommending potential changes. Throughout our meeting I felt confident that Curt knew all the in’s and outs of the insurance world and thus I now better understand my polices and what coverages I have. Give Curt a call to review your insurance policies. I’m confident you’ll appreciate his knowledge and insights. You can’t go wrong with Wayne Cottrell - State Farm Insurance!!"
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Danielle Long

May 23, 2024

5  out of  5 rating by Danielle Long
"I genuinely have enjoyed the service Wayne Cottrell State Farm team on Ramble Way in Raleigh provides. Every interaction I’ve had online, on the phone, or in person with members of the team there have been so kind, prompt, and with demonstrated expertise (Azira, Lisa, and Kurt, come to mind). A recent car accident also help me see how the product and team delivers great service. And the office looks great! So fun to see “Jake with State Farm” in the lobby, as well. I’ve asked for his autograph."
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Gene Stallings

May 16, 2024

5  out of  5 rating by Gene Stallings
"Brandie Stallings is very helpful and very knowledgeable! Be sure to reach out to her for your Insurance needs!"
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Kari Yarwood

May 15, 2024

5  out of  5 rating by Kari Yarwood
"I have recently moved and changed my insurance with State Farm from homeowner’s insurance to renter’s insurance. Azira Taylor, Joy Newcombe and Lisa at Wayne Cottrell’s office in Raleigh, NC were all extremely helpful to me in changing my policy and getting the appropriate documentation to my new apartment manager and the manager of my storage unit. Thank you!"
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Alisa Johnson

May 15, 2024

5  out of  5 rating by Alisa Johnson
"He asked all necessary questions and confirmed with records to get me a definite price quote without the surprise later. He is very polite and answered all of my questions"
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Jill Thomas

May 15, 2024

5  out of  5 rating by Jill Thomas
"Joy was so helpful (as always) in setting my daughter up for her first big purchase. Totally recommend them based on customer service"
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E J

May 13, 2024

5  out of  5 rating by E J
"I have gotten support from Joy Newcombe and Lisa Lloyd from Wayne Cottrell's office, for both home and auto insurance. They have consistently been incredibly helpful, going above and beyond to answer questions and provide very prompt support when needed. Very happy with the service from this office, thanks!"
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Toshiba Rice

May 6, 2024

5  out of  5 rating by Toshiba Rice
"Joy Newcombe, at State Farm Wayne Cottrell’s office listened to my complex business need, was intentional about support, and delivered results for my business insurance need out of state. A prompt turnaround kept me true to my business name and model, imWell. Like a good neighbor she was there when I really needed her most!"
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Paula Jones

April 30, 2024

5  out of  5 rating by Paula Jones
"Azira is always helpful and makes sure I get answers to all of my questions about different policies."
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Mrs. Crespo-Riggsbee

April 11, 2024

5  out of  5 rating by Mrs. Crespo-Riggsbee
"Azira Taylor was a pleasure to work with. She patiently answered all of my questions and we also shared a few laughs during our conversation. I absolutely recommend her services to anyone who is looking for a knowledgeable, straightforward and polite insurance agent. I am grateful to have found an agent like her and I will continue to contact her for my insurance needs in the future."
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Drew Dixon

April 11, 2024

5  out of  5 rating by Drew Dixon
"Kristin Myers was very helpful today! Great service!"
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Brenda BeBe Bush

April 10, 2024

5  out of  5 rating by Brenda BeBe Bush
"I just Love this State Farm Branch in Raleigh, NC. The people there are awesome !!! Everyone is friendly, professional and understanding. Also a special shout out to Lisa Lloyd who is a great agent and who has helped me through a lot of milestones with my insurance, This Branch Rocks 💕🥰👏🏽"
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elijah swinson

April 10, 2024

5  out of  5 rating by elijah swinson
"Brandie was great and made the whole process of getting a new policy really quick and straight forward."